Terms & Conditions

Prices

If you are in the European Union the prices you see on our web-site  include  European VAT.
If your country is not in the European Union, the prices you see on our web-site do not include European VAT.
The shipping costs for the destination resort on the Italian territory are free of charge for orders from 80 or you must add 7 .

Fees and Custom Duties

 Orders  for countries outside the European Union may be subjected to customs or import duties once the package reaches its destination.

 Import charges do not depend on Paradiso Gioielli but on your country Customs.
These additional charges are the responsibility of the recipient.

Paradiso Gioielli cannot control or predict these charges and their amount, because customs policies vary widely from country to country. If you desire to have further  information about Customs fees please contact GLS customer service in your country or the Customs or Excise.

 This import taxes can be required by the courier  at the time of the delivery or later.

Payment Methods

- Credit Card (Visa, Mastercard)
- Paypal
- Bank transfer.

It is  safe to use your credit card to purchase items through www.paradisogioielli.com: Paradiso Gioielli relies on the Paypal online payment transaction. This system gives top priority to security in the transaction management.
For any further information regarding security you may contact us at the following address: vendite@paradisogioielli.it

How to send back purchased products

Please follow the instructions that are described on Return policy page.

Packaging and  Delivery

Ordered goods are very carefully prepared and packaged, using suitable materials which protect them against impact and provide adequate thermal insulation.

 Packages are generally dispatched within 3 days after receipt of payment and are shipped via GLS with online tracking code to check the location of your parcel.

In case of breakage or mishandling of products clients should not accept delivery, the buyer should not accept the delivery and contact us immediately. Please return the package to us.
It is possible to have products sent to a address different from your own just write it in the order form while placing your order.
All our packages are shipped by serious and professional couriers that cannot leave unguarded items in front of the door due to their rules.
We suggest you to specify an address where the courier can surely find somebody who can sing for the delivery of the merchandise.
You can track your package using your tracking number on the courier web site.

www.gls-italy.com

Warranties

Paradiso Gioielli guarantees the authenticity of all products on sale and the highest quality of all materials used in manufacturing.

All our products before each shipment are properly checked and verified.

Each jewel has a lifetime guarantee authenticity of precious stones and the title of the precious metal. Each shipment is accompanied by a guarantee certificate attesting the authenticity of the jewelry purchased, with all the basic features.

The warranty expires in case ofimproper use or tampering of the object.

All jewelery and watches are accompanied by the manufacturer's warranty and it is guaranteed for 24 months.