Returns and Refunds
If for any reason you are not satisfied with your purchase, you can take advantage of the right to change size or made. You can return any product purchased within 14 working days from the date of delivery.
- Make sure the items are in the same condition in which you received them.
- Each product must be inclusive of all labels, dustbag and original box present for the delivery. The original box is considered part of the product itself, it must not have been in any way damaged and / or altered, or used as a single outer packaging.
- Send an email to firstname.lastname@example.org, object with your order number requesting the return of one or more products.
- Wait for the confirmation e-mail, in which we will send all the information to make shipments.
- Prepare the package and make sure the box has the characteristics of robustness suitable for shipping.
- If you receive the item after 45 days from shipment, there will be no refund. For this you should use a method of delivery fast. Shipping charges are your responsibility.
The address to send the package after receiving the confirmation e-mail is:
Corso Manfredi 196
We remind you that you can send your return only the country in which you placed your order.
Paradise Jewels reserves the right to refuse returns that are unauthorized or not comply with all the conditions. In these cases, the parcel will be returned to the sender at the original shipping.
For all aspects not specifically expressed Business, the European standard for the distance commerce.
Timing of reimbursement
The refund will be made as soon as the return will come in our warehouse and the products will be checked.
Credit Card: PayPal will refund within 7 business days from when you receive our confirmation email. The time required to display the refund depends on the institution that issued the card. You can check your refund in your account online or by contacting the bank that issued your credit card.
PayPal: refunds will be visible within 24/48 hours from when we receive our confirmation email. Mark: The refund will be made by bank account in a bank or post office: tell us the details of your account (nominee and IBAN) when sending the email to the request made. The amount refunded will be visible in a few days on your statement. You can check your refund on your online account or by contacting your bank. Bank transfer: our bank will refund within 7 business days from when you receive our confirmation email. You can check your refund on your online account or by contacting your bank.